24 Hour PC Lab Access
During the Christmas vacation, there will be no access to the Palmer GO9 PC Lab due to electrical works. Alternative facilities are available at Meteorology GL68 for this period. Access is as normal...
View ArticleWi-Fi access extension project update
In early 2013, the Technology Enhanced Learning Strategy Group (TELSG) proposed the expansion of centrally managed Wi-Fi services across the University. The scope was to cover all buildings at the...
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Latest scam email
We have had a mail sent to University staff this morning which is another scam. Do not click on the links in the email. We have taken steps to block the site and to mitigate the risks associated.
View ArticleData Network upgrades
A centrally-funded project has been approved which will improve and update the data network infrastructure at the Greenlands site, and within a number of buildings on the main Whiteknights campus. All...
View Article‘Heartbleed’ OpenSSL vulnerability
This vulnerability that allowed many servers around the world to be attacked last night has not left the University unscathed either. As a result, the WebVPN system has been urgently updated and all...
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A new way to raise requests and incidents…
On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a...
View ArticleIT Reorganisation
As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a range of systems and services...
View ArticleWi-Fi access issues (27/8/2014)
IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening. We apologise for the inconvenience caused, currently we are working with our...
View ArticleMicrosoft Student Advantage
From the 1st October the University of Reading will be providing access to Microsoft Office 365 through Microsoft Student Advantage. The automatically updatable, subscription-based software ensures...
View ArticleMac OS X Yosemite Wi-Fi problems
It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X. IT have seen reports already of issues with this update on staff...
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